Effective date: 14 October 2026
These terms govern your use of this website and your purchases from Blune. By placing an order you agree to them. Nothing in these terms affects your statutory consumer rights.
1. Who we are
Blune is an online business operating in the United Kingdom. You can contact us at contact@blune.org.
2. Our products
We sell food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Food supplements should not replace a varied diet and a healthy lifestyle. If you are pregnant or breastfeeding, take medication or have a medical condition, speak to your GP or pharmacist before use. We take care to describe our products accurately, but packaging and images may occasionally differ slightly from what you receive.
3. Prices
Prices are shown in pounds sterling and include VAT where applicable. The price you pay is the price shown at checkout when you place your order. If we find a pricing error, we will tell you and give you the choice to continue at the correct price or cancel for a full refund.
4. Orders and payment
Your order is an offer to buy. It is accepted when we confirm dispatch. We may decline or cancel an order if a product is unavailable, payment cannot be authorised, an error has occurred or we suspect fraud; if you have paid, you will be refunded in full. Payments are processed securely by Shopify and our payment providers, and we never see or store your full card details.
5. Delivery
We currently deliver within the United Kingdom. See our Shipping Policy for processing and delivery times. Delivery times are estimates.
6. Cancellations, returns and refunds
You have a legal right to cancel within 14 days of receiving your goods, and we also offer a 60-day money-back guarantee. Full details are in our Refund Policy.
7. Faulty or incorrect items
If an item is damaged, faulty or not what you ordered, contact us as soon as possible and we will put it right. This does not limit your statutory rights.
8. Our liability
We do not exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded by law. Subject to that, we are not liable for indirect or consequential losses or for events outside our reasonable control.
9. Intellectual property
Content on this website, including text, images, branding and design, belongs to Blune or its licensors. You may not copy or reuse it without our permission.
10. Privacy
How we use your personal data is explained in our Privacy Policy.
11. Governing law
These terms are governed by the laws of England and Wales. Consumers living elsewhere in the UK keep the protection of the laws of the place where they live.
12. Changes
We may update these terms. The version in force when you place your order applies to that order.
13. Contact
Blune, United Kingdom. Email: contact@blune.org