Effective date: 14 October 2026
Our 60-day money-back guarantee
Try Blune for 60 days from the day it is delivered. If it isn't for you, email contact@blune.org with your order number within 60 days and we will refund you. Tell us what didn't work for you, as we read every message and it helps us improve.
For opened supplements you do not need to post anything back to us. If a return is ever needed, we will tell you and give you instructions. Refunds are paid to your original payment method.
Your legal right to cancel
If you are in the UK, you also have a legal right to cancel your order within 14 days of receiving your goods, without giving a reason. Contact us at contact@blune.org within that period. If the pouch is unopened and we ask you to return it, please send it back within 14 days of telling us you wish to cancel. Our 60-day guarantee is in addition to this right and does not reduce it.
Faulty, damaged or incorrect items
If your order arrives damaged, faulty or not what you ordered, contact us as soon as possible, ideally within 48 hours of delivery, with your order number and a photo. We will replace it or refund you. This does not limit your statutory rights.
How and when you are refunded
Once a refund is approved we pay it back to your original payment method, usually within 5 to 10 business days. Your bank or card provider may take a little longer to show it.
Cancelling before dispatch
Email us as soon as possible. If your order has not yet been dispatched we will cancel it and refund you in full.
Contact
Blune, United Kingdom. Email: contact@blune.org